Effective Date: 04/20/2026
Ascend Debt Relief (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you visit our website, submit information, or communicate with us.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, phone number, email address, and other information you provide through forms, scheduling tools, or communications
- Financial Information: Information related to your debt or financial situation if you choose to provide it
- Technical Information: IP address, browser type, device information, and usage data
2. How We Use Your Information
We use your information to:
- Respond to your inquiries
- Schedule and confirm appointments
- Provide debt relief consultation services
- Connect you with affiliated attorneys or service providers
- Communicate with you about your request
- Improve our website and services
3. SMS Communications
By providing your phone number, you consent to receive SMS messages from Ascend Debt Relief for appointment scheduling and customer care purposes.
- Message frequency may vary
- Message and data rates may apply
- You may opt out at any time by replying STOP
- You may request assistance by replying HELP
We do not send marketing or promotional SMS messages without proper consent.
4. Sharing of Information
We do not sell or share your personal information, including phone numbers, with third parties for marketing or promotional purposes.
We may share your information with:
- Trusted partners, including affiliated attorneys or service providers, to respond to your inquiry and provide requested services
- Service providers who assist in operating our business (e.g., hosting, communications tools)
All partners are expected to use your information solely for the purpose of providing services related to your inquiry.
5. Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, use, or disclosure.
6. Cookies and Tracking
We may use cookies and similar technologies to improve your experience on our website, analyze traffic, and understand user behavior.
You can control cookies through your browser settings.
7. Your Rights and Choices
You may:
- Request access to the personal information we have about you
- Request correction or deletion of your information
- Opt out of SMS communications at any time by replying STOP
To make a request, contact us using the information below.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
10. Contact Us
If you have any questions about this Privacy Policy, you may contact us at:
Phone: (520) 532-1715
Email: [email protected]